LEGAL REFERENCE

Aapka Privacy hq177 par Pehla Qadam

Q: Agar mujhe lagta hai mera account compromise ho gaya to main kya karo?

Fauran live chat ya privacy@hq177.app par contact karo. Hum aapka session log-out kar denge, password reset guide denge, aur suspicious activity check karten ge. Agar unauthorised withdrawal hua to hum investigation shuru karenge aur Raast / SadaPay support ke saath coordinate karenge.

Hum samajhte hain ke aapka personal information kitna mahim hai. Is page par hum batate hain ke hq177 kaise aapka data protect karta hai, kon se steps liye...

Data EncryptionAccount SecurityLocal Payment GuardAccess ControlTransparent Practices

Lobby dekhen Read FAQ

Hamari Privacy Policy ke Asool

jahan local qanoon ijazat deta hai, hq177 aapka account information, transaction history, aur device details collect karta hai. Yeh data aapke account ko secure rakhne, payments process karne, aur fraud se bachane ke liye use hota hai. Hum third-party analytics services use karte hain jo aapki browsing behaviour track karte hain—lekin yeh data aapke naam se link nahi hota. JazzCash, Easypaisa, SadaPay

aur Raast deposits ke through jo payment information aati hai, wo PCI-DSS standards follow karte huye store hoti hai. Aap apne account settings se data collection preferences adjust kar sakte ho.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

CONTACT PATHS

Privacy Concerns ke Liye Support

TRUST MARKERS

Hum Transparency pe Focus Karte Hain

Encryption Standards

Hamara account system aur payment gateway dono SSL 256-bit encryption use karte hain. Jab aap apna password ya JazzCash number enter karte ho, wo encrypted tunnel se jaata hai.

No Sharing Without Consent

Hum aapka personal data third-party advertisers ko nahi dete. Analytics partners jo data use karte hain, wo aggregate form mein hota hai, individual names ke bina.

Clear Data Retention

Aapka account data tab tak stored rahta hai jab tak aapka account active hai. Deletion request dene par hum 30 din mein aapka data remove kar dete hain.

Pakistan Payment Compliance

JazzCash, Easypaisa, SadaPay aur Raast ke liye hum FBR aur SBP guidelines follow karte hain. Withdrawal verification process transparent aur documented hai.

Cookie Transparency

Aapka first visit par hum clearly batate hain ki kon se cookies use hote hain. Aap non-essential cookies accept karne se pehle decline kar sakte ho.

Annual Review

Hamara privacy practices har saal review hote hain. Updates aate hain to hum aapko email se notify karte hain aur policy page update karte hain.

Hamara Policy Sab Pages Par Aik Hai

Home Page	Home par jo data collection disclosure hai, wo is privacy policy se match karta hai. Lobby lobby par koi alag privacy terms nahi hain.
Terms of Service	Hamari Terms aur Privacy Policy aik doosre ko support karte hain. Data handling ke rules dono jagah consistent hain.
Payment Pages	JazzCash, Easypaisa, SadaPay aur Raast payment pages par jo encryption disclosure hai, wo is policy ke asool ke saath aligned hai.
App Privacy	hq177 app aur web browser, dono par same privacy standards apply hote hain. App permissions transparency app store listing mein clear hain.
Cookie Policy	Alag se cookie policy document mein detailed list hai. Is main privacy policy mein hum cookies ke purpose ko explain karte hain.
Account Closure	Account delete karte waqt jo data-removal process hai, wo is privacy statement mein outlined hai. Hum timeline clearly bataate hain.
Updates Protocol	Jab hum is privacy policy ko update karte hain, sab users ko notification milta hai. Purana version archive par save rehta hai.

Aapka Account aur Data ke Liye Hamari Tayyari

Two-Factor Authentication

Aap apne account par 2FA enable kar sakte ho. OTP via SMS ya authenticator app se aapka login extra secure hota hai aur unauthorized access se bacha hota hai.

Session Management

Agar aap 15 minit tak activity nahi karte to aapka session auto-lock ho jaata hai. Dobara login karna padta hai, yeh remote hacking ke risk ko reduce karta hai.

Payment Verification

JazzCash, Easypaisa, SadaPay aur Raast ke through deposits confirm hone par aapko SMS notification milta hai. Har transaction logged aur revisable hota hai apke account history mein.

Withdrawal Security

Pehli baar withdrawal karte waqt, hum apke identity verify karte hain. Banking details change karte waqt email confirmation mandatory hota hai.

Fraud Monitoring

Hamara system real-time unusual activity detect karta hai—jaise ek alag country se login ya sudden large bet. Aapka account protect hota hai aur hum aapko alert karte hain.

Data Access Log

Aap apne account settings mein dekh sakte ho ke kon kon se devices se aapka account access hua hai. Suspicious device list se remove kar sakte ho.

Privacy Ke Baare Mein Zyada Pooch

Nahi. Aapka phone number sirf aapke account ko secure rakhne aur OTP bhejne ke liye use hota hai. Hum yeh data payment providers ke saath share nahi karte. JazzCash aur Easypaisa khaood apne servers par transaction data store karte hain—hum sirf confirmation receive karte hain.

Account deletion request dene par hum 30 din mein aapka personal data (naam, email, phone) remove kar dete hain. Lekin legal reasons ke liye (fraud investigation, tax compliance) hum transaction records 7 saal rakh sakte hain, per supported Pakistan regions ke local law.

Bilkul nahi. Aapki betting history private hai aur sirf aapke account mein visible hai. Marketing emails ya analytics purposes ke liye hum aggregate data use karte hain—na ke individual bets ka record share karte hain.

SadaPay withdrawal form encrypted connection par fill hota hai aur hum yeh data SadaPay aur aapke bank ke beech secure tunnel se transfer karte hain. Hum aapka bank account number apne servers par plain text mein store nahi karte—encrypted format mein hi store hota hai.

Nahi. Hum aapka exact GPS location collect nahi karte. Lekin aapke IP address se hum general region detect karte hain—yeh supported ilaqon mein verify karne ke liye zaroori hai. Aap aapne account settings se location services disable kar sakte ho.

Fauran live chat ya [email protected] par contact karo. Hum aapka session log-out kar denge, password reset guide denge, aur suspicious activity check karten ge. Agar unauthorised withdrawal hua to hum investigation shuru karenge aur Raast / SadaPay support ke saath coordinate karenge.

Haan. Jab bhi hum policy update karte hain, sab users ko email notification jaata hai. Naye terms agree karne ka option diya jaata hai before aap app use karte ho. Purana policy version hamari website par archived rehta hai.